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TERMS AND CONDITIONS OF SALE
- Introduction
- Welcome to Online Tool Box, a premier e-commerce platform specializing in professional hand tools. By accessing and using our website and services, you are agreeing to comply with and be bound by these Terms and Conditions. Please read them carefully as they affect your rights and liabilities under the law. These terms and conditions comply with the relevant laws and regulations in the EU, UK, and US.
- Definitions
- In these Terms and Conditions, “we”, “us”, “our” refer to Online Tool Box, and “you”, “your” refer to you as the user of our services. The term “services” refers to the use of our website and any other service or feature provided by Online Tool Box.
- Acceptance of Terms
- By accessing our website and using our services, you confirm that you accept these Terms and Conditions and that you agree to comply with them. If you do not agree with these terms, you must not use our website or services. You must actively accept these terms, such as by clicking a checkbox.
- Changes to Terms
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to use our services after we post any such changes, you accept the Terms and Conditions as modified. We will provide a reasonable notice period for any changes to the terms and conditions.
- Use of Our Website
- You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website. If applicable, you agree that any user-generated content you provide will not violate any law or infringe any third party’s rights.
- Intellectual Property
- All content on our website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is our property or the property of our content suppliers, and is protected by international copyright, trademark, and other intellectual property laws. We have the necessary rights or licenses for any third-party content on our website.
- Product Information
- While we strive to provide accurate product information, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. Despite our efforts, the information may occasionally be inaccurate, incomplete, or out of date. We clearly state the main characteristics of the goods or services offered.
- Pricing and VAT
- All prices displayed on our website are quoted in your local currency and are inclusive of Value Added Tax (VAT) at the current rates. We reserve the right to change prices at any time without notice. However, once we have accepted an order, we will not change the price that applies to that order. All prices are transparent and include all taxes and additional charges.
- Payment
- We accept various forms of payment, as listed on our website. By submitting an order, you agree to comply with the terms and conditions of the applicable payment method. We ensure secure payment processing.
- Shipping and Delivery
- We ship products globally. Shipping costs, delivery dates, and options are provided during the checkout process. Please note that we are not responsible for any delays caused by destination customs clearance processes. We clearly state the delivery terms, including any restrictions on delivery locations.
- Returns and Refunds
- We offer a 14-day return policy for products that did not meet your expectations. Please refer to our Return Policy for more information. We comply with the statutory withdrawal right of 14 days for EU and UK consumers.
- Limitation of Liability
- To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our site or any content on it, whether express or implied. We will not be liable for any damages of any kind arising from the use of our website or from any information, content, materials, or products available on or through our website. This clause complies with the unfair contract terms legislation in the EU, UK, and US.
- Governing Law
- These Terms and Conditions and your use of our website are governed by the laws of the country where our company is based, without regard to its conflict of law principles. The terms are also governed by the laws where you, the user, are based.
- Privacy and Data Protection
- We are committed to protecting your privacy and ensuring the security of your personal information. We comply with the General Data Protection Regulation (GDPR) for EU and UK users, and with relevant US privacy laws for US users. Please refer to our Privacy Policy for more information.
- Contact Us
- If you have any questions about these Terms and Conditions, please contact us at info@onlinetoolbox.eu.